Privacy Policy

Privacy Policy

Last Updated:  [2025-10-21]
Effective Date: [2025-10-21]

1. Introduction

Hengfu Switching Power Supply ("we," "us," or "the Company"), as a manufacturing enterprise, deeply understands the importance of our customers' and partners' trust. We solemnly commit to protecting your personal information and privacy security on our official website (including member services) in accordance with relevant laws and regulations such as the "Personal Information Protection Law of the People's Republic of China."

This Privacy Policy ("this Policy") aims to clearly and completely explain how we collect, use, store, share, and protect your personal information when you visit our official website, register as a member, use our product inquiries, technical support, and other services, as well as how you can exercise your relevant rights.

Please read and fully understand this Policy before using our services. By clicking "Agree" or starting/continuing to use our services, you indicate that you have understood and accepted the entire content of this Policy.

2. Information We Collect

We will only collect and use your personal information for the purposes stated below in this Policy:

• Member Registration and Account Management

• When you register as our corporate member, we collect your [Name, Mobile Number, Email Address] to create an account. Subsequently, you may need to provide additional information such as [Company Name, Job Title] to complete corporate certification.

• To ensure account security, we record log information such as your [Account Login Time, IP Address].

• Product and Service Inquiry/Consultation

• When you inquire about our products, request samples, or ask for technical documentation through the official website, we may collect your [Name, Company Name, Job Title, Contact Number, Email Address, Mailing Address] so that our sales or technical team can contact you and provide precise services.

• Automatically Collected Information

• Log and Device Information: When you browse our website, we automatically collect your [IP Address, Browser Type, Operating System, Access Time, Browsing Page History, Clickstream Data] through Cookies and similar technologies. This information is used to analyze website performance, optimize content layout, prevent security risks, and provide you with a better user experience.

• Location Information: We can infer your [Country and City-level] geographical location from your IP address for statistical analysis of customer distribution and market analysis, but we do not identify your precise location.

3. How We Use Cookies and Similar Technologies

We use Cookies to maintain your login status, remember your language and preference settings, and understand which parts of our website interest you. You can manage or disable Cookies through your browser settings, but this may affect your use of certain website features (e.g., automatic login).

4. How We Use Your Information

We use your information only to the extent necessary, specifically including:

• Contract Performance: To provide you with member services, process your inquiries, deliver samples, or technical materials.

• Legitimate Interests: Based on our legitimate business interests, we conduct customer analysis, product improvement, and website security maintenance.

• Obtaining Your Consent: Before sending you marketing information (e.g., new product releases, industry white papers), we will explicitly seek your consent. You can withdraw this consent at any time via the "unsubscribe" link in the emails or by contacting us.

• Legal and Regulatory Requirements: To comply with applicable laws, regulations, and regulatory requirements.

5. How We Share, Transfer, and Publicly Disclose Your Information

We commit to keeping your personal information strictly confidential and will only share it under the following circumstances:

• Necessary Partners: To provide services to you, we may provide information to third-party partners such as our [Logistics Distributors, Cloud Service Platform Providers, Customer Relationship Management (CRM) System Service Providers]. We bind them with strict contracts to ensure they process your information with confidentiality and security measures no less protective than those required by this Policy.

• Legal and Regulatory Requirements: As required by laws, regulations, or mandatory administrative or judicial demands.

• Intra-Group Sharing: If you are an important customer or partner, we may share necessary business contact information within the [Company Group] to provide unified service and support. We ensure the security and compliance of such sharing through internal policies.

We will not transfer your personal information to any third party, nor will we publicly disclose your personal information, unless we obtain your separate consent.

6. Your Rights

You have the following rights regarding your personal information. You can make a request to us via the contact details in Article 9 of this Policy, and we will respond within 15 working days.

• Access and Correction: You have the right to access and manage your member information and to promptly update or correct inaccurate information.

• Deletion: Under certain circumstances, you have the right to request that we delete your personal information.

• Withdrawal of Consent: You can withdraw your authorization for us to continue processing your personal information by deleting your account or contacting us. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

• Account Deletion: You can apply to delete your account via [Please specify the specific path, e.g., 'Login to Member Center - Account Settings - Delete Account'] or by contacting customer service. After deletion, we will stop providing you with products and services and will delete or anonymize your personal information according to legal requirements.

7. How We Store and Protect Your Information

• Storage Location: Personal information collected and generated during our operations within the People's Republic of China will be stored within the territory of the People's Republic of China.

• Storage Period: We retain your personal information only for the period necessary to achieve the purposes stated in this Policy. For member information, we will keep it for a reasonable period after you delete your account (unless otherwise stipulated by laws and regulations). For log information, we usually anonymize it.

• Security Measures: We adopt physical, technical, and administrative security measures that comply with manufacturing industry information security standards, including but not limited to data encryption, access control, and security audits, to prevent the leakage, damage, or loss of information.

8. Protection of Minors

Our services are primarily aimed at enterprises and adults with full civil capacity. We do not actively collect personal information from minors. If you are a minor, please read this Policy with your guardian and use our services only with the consent of your guardian.

9. Updates to This Policy

To adapt to business development and changes in the legal environment, we may update this Policy from time to time. Any significant changes will be notified to you through channels such as [Website Announcement, In-site Messages, or Email]. If you continue to use our services after the updates to this Policy take effect, it means you accept the revised Policy.

10. Contact Us

If you have any questions, comments, suggestions, or complaints regarding this Policy or the handling of your personal information, please contact us via:

• Company Name: Shanghai Hengfu Electronic Technology Co., Ltd.

• Contact for Personal Information Protection Officer: support@hengfu.cn

• Address: No. 258 Xinjia Road, Songjiang District, Shanghai, China

• Postal Code: 201611

• Main Line: 86-21-64950078

• Email: support@hengfu.com